Macro close-up of a master bench jeweler's hands polishing a heavy solid gold chain under soft, natural side-light, gold dust visible, editorial jewelry photography, 35mm
Macro close-up of a master bench jeweler's hands polishing a heavy solid gold chain under soft, natural side-light, gold dust visible, editorial jewelry photography, 35mm
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Atelier Inquiry

Connect with Our Master Bench Jewelers

Whether initiating a bespoke commission or seeking certification details, our concierge team is here to guide you.

Bespoke Commissions

Inquire with the Atelier

Submit your design ideas or general inquiries. Our team responds to all verified requests within one business day.

Common Queries

Frequently Asked Questions

Find immediate answers regarding bespoke commissions, metal purity, and shipping, or contact our concierge team directly for further assistance.

How do I start a custom commission?

What is the standard shipping time?

Work directly with our bench jewelers. We begin with a digital rendering before hand-forging your chain in solid gold.

In stock pieces ship within two business days. Custom commissions require four to six weeks for hand-forging and balancing.

Are your metals certified?

Do you offer resizing?

Every Sunshine chain is accompanied by an official certificate of purity, verifying the exact karat weight and investment-grade metal.

Yes. We provide complimentary resizing within thirty days of delivery to ensure your heirloom chain fits perfectly.

Initiate Commission

Begin Your Heirloom Piece

Connect with our concierge team instantly for a virtual design consultation or to discuss custom sizing options.